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Policy

Returns & Refunds

7-Day Return Window

We offer a hassle-free 7-day return window from the date of delivery. If you're not 100% satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order.

Eligibility for Returns

Items are eligible for return if they are:

  • Unused, unwashed, and in original condition
  • With all tags intact and original packaging
  • Not worn or altered in any way
  • Reported within 7 days of delivery

Non-Returnable Items

The following items cannot be returned:

  • Items purchased during sale or with discount codes over 30%
  • Innerwear and swimwear for hygiene reasons
  • Items damaged due to customer misuse
  • Custom or personalized orders

Refund Process

Once your return is received and inspected, we will process your refund within 5–7 business days.

  • UPI / Online payments: Refunded to original payment method
  • Cash on Delivery: Refunded via UPI/bank transfer
  • Store credit option: Available within 24 hours

How to Initiate a Return

  1. 1WhatsApp us at +91 73044 17295 or email jharvafashion@gmail.com
  2. 2Share your order ID and reason for return with photos
  3. 3We'll arrange a pickup or guide you on drop-off
  4. 4Refund processed after item inspection

Questions? jharvafashion@gmail.com or WhatsApp +91 73044 17295