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Policy
Returns & Refunds
7-Day Return Window
We offer a hassle-free 7-day return window from the date of delivery. If you're not 100% satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order.
Eligibility for Returns
Items are eligible for return if they are:
- ✦Unused, unwashed, and in original condition
- ✦With all tags intact and original packaging
- ✦Not worn or altered in any way
- ✦Reported within 7 days of delivery
Non-Returnable Items
The following items cannot be returned:
- ✕Items purchased during sale or with discount codes over 30%
- ✕Innerwear and swimwear for hygiene reasons
- ✕Items damaged due to customer misuse
- ✕Custom or personalized orders
Refund Process
Once your return is received and inspected, we will process your refund within 5–7 business days.
- ✦UPI / Online payments: Refunded to original payment method
- ✦Cash on Delivery: Refunded via UPI/bank transfer
- ✦Store credit option: Available within 24 hours
How to Initiate a Return
- 1WhatsApp us at +91 73044 17295 or email jharvafashion@gmail.com
- 2Share your order ID and reason for return with photos
- 3We'll arrange a pickup or guide you on drop-off
- 4Refund processed after item inspection
Questions? jharvafashion@gmail.com or WhatsApp +91 73044 17295
